Damages/Exchange Policy - Any damages, return and exchanges must be notified to us within 7 days of delivery.
In ALL cases the original packaging IS required to instigate a return. Simply email us on firstname.lastname@example.org or call us on 01628 820100 and we will arrange for the exchange to take place. Returns Policy - In the unlikely event that you would like to return your mirror, then please contact us on email to email@example.com or 01628 820100.
We will arrange for our carrier, Fragilistics to collect the item which MUST be boxed in the original packaging. We will issue a refund of your item within 7 days of the item arriving back with us.
This refund will be less the collection fee of £30.00 including VAT for each item. In the Very unlikely event that the original packaging is not available for the collection we will automatically deduct £30 from any refund for repackaging.
Should an item be damaged on delivery and you still dispose of the packaging you will need to contact us to pay the repackaging cost of £30 before we can action an exchange Extended returns periods – All orders ordered over a bank holiday will have the extra days added to the return period.
All orders placed from 15th November, returns and exchange will be accepted until the 15th January the following year.